Terms and Conditions
Important: These Terms & Conditions form a legally binding agreement between you (“the Player”) and Leon Casino NZ (“we”, “us”, “our”). If you do not agree with any part of these terms, you must not use our services. We recommend saving or printing a copy for your records.
01General Terms & Eligibility
02Account Registration & Verification
03Deposits & Payment Methods
04Withdrawals
05Bonuses & Promotions
06Game Rules & Fair Play
07Prohibited Conduct & Fraud
08Account Suspension & Closure
09Responsible Gambling
10Intellectual Property
11Limitation of Liability
12Governing Law & Disputes
General Terms & Eligibility
These Terms & Conditions govern your access to and use of all services offered by Leon Casino NZ, including online casino games, sports betting, live casino, promotions, and any other features made available on the website.
By accessing our website or creating an account, you confirm that you have read, understood, and agree to these Terms. We reserve the right to update these Terms at any time. Material changes will be communicated via email or a prominent notice on the website at least 14 days before taking effect. Continued use of the services following any update constitutes your acceptance of the revised Terms.
We reserve the right to refuse service, close accounts, or void winnings for any player who does not meet the above eligibility criteria, at any time and without prior notice.
Account Registration & Verification
You may hold only one account at Leon Casino NZ. Duplicate accounts are strictly prohibited and will be closed immediately upon detection, with any balances forfeited. It is your responsibility to keep your login credentials confidential. You are responsible for all activity that occurs under your account.
You agree to provide accurate, current, and complete information during registration and to update this information as necessary. Providing false information — including a false name, address, date of birth, or payment details — constitutes grounds for immediate account closure and forfeiture of all funds.
We are required by law to verify your identity before processing withdrawals. You may be asked to provide at any time:
Failure to complete verification within the time requested may result in suspension of your account and withholding of withdrawal requests until documents are provided and approved.
Deposits & Payment Methods
All deposits must be made using payment methods registered in your own name. Depositing using a payment method belonging to a third party is strictly prohibited and constitutes grounds for account closure.
Accepted payment methods include Visa, Mastercard, POLi, Skrill, Neteller, and major cryptocurrencies (Bitcoin, Ethereum, Litecoin). We reserve the right to add or remove payment methods without notice.
We do not accept cash deposits, money orders, or payment methods not listed on our website. Any attempt to deposit using an unaccepted method may result in the funds being returned to the sender, subject to applicable fees charged by the payment processor.
Withdrawals
Withdrawals are processed to the same payment method used for your most recent deposit wherever possible. This is an anti-money laundering requirement. Where this is not possible, you will be required to provide an alternative payment method and additional verification documents.
All withdrawal requests are subject to verification review. We reserve the right to request additional identity and source-of-funds documentation before approving any withdrawal. This may extend processing times but is a regulatory requirement we cannot waive.
Note: We do not charge withdrawal fees. However, your bank or payment processor may apply their own charges. Cryptocurrency withdrawals are subject to network fees that vary by blockchain congestion.
Bonuses & Promotions
All bonuses offered by Leon Casino NZ are subject to specific terms and conditions that are communicated at the time of the promotion. The general bonus rules below apply to all promotions unless explicitly stated otherwise in the promotion’s specific terms.
All bonuses are subject to wagering requirements before withdrawal is permitted. The standard wagering requirement is 35× (bonus amount). Pokies contribute 100% to wagering. Live casino games contribute 10%. Video poker contributes 20%. Sports betting contributes 0%.
While a bonus is active, the maximum bet per spin or round is NZ$5 (or equivalent). Placing bets above this limit during an active bonus may result in the bonus and associated winnings being voided.
All bonuses have a validity period stated in their specific terms (typically 7–30 days). Wagering requirements must be completed within this period. Unused bonus funds are automatically removed at expiry. Expiry cannot be extended.
Bonuses are limited to one per household, IP address, and payment method. Creating multiple accounts to claim multiple bonuses constitutes bonus abuse and is grounds for account closure and forfeiture of all funds.
The maximum amount that can be withdrawn from bonus winnings (unless otherwise stated) is NZ$2,000 or 5× the bonus amount, whichever is higher. Winnings above this cap are removed at the time of withdrawal.
We reserve the right to modify, suspend, or cancel any promotion at any time. Where possible, at least 7 days’ notice will be given. If a promotion is cancelled before completion, any wagering already completed will be assessed on a case-by-case basis.
You may opt out of a bonus at any time before the wagering requirement has been met. Once opted out, the bonus and any associated winnings generated from it will be forfeited. Your original cash deposit remains withdrawable at all times.
Game Rules & Fair Play
All games available at Leon Casino NZ are provided by licensed third-party software developers and use certified Random Number Generators (RNG) to ensure fair and unpredictable outcomes. RTP percentages advertised for each game are accurate over millions of simulated spins.
In the event of a game malfunction, disconnection, or technical error, the affected round will be voided and any stakes for that round will be returned to your account. Winnings generated during a period of malfunction will not be paid. We are not liable for losses arising from technical issues outside our direct control.
Each game has its own minimum and maximum bet limits displayed within the game interface. These limits may differ from account-level limits. Where there is a conflict, the lower of the two limits applies. We reserve the right to restrict maximum bet sizes for any player at any time.
Live casino games are subject to the rules of the specific game variant as explained by the live dealer and displayed on screen. House rules take precedence in all cases. Decisions made by live dealers are final and not subject to appeal.
Prohibited Conduct & Fraud
The following activities are strictly prohibited and will result in immediate account closure, forfeiture of all balances, and may be reported to relevant law enforcement or regulatory authorities:
Opening or operating multiple accounts simultaneously (account duplication)
Using or attempting to use software, bots, or scripts to manipulate game outcomes or gain unfair advantage
Bonus abuse, including but not limited to: using multiple accounts to claim bonuses, exploiting promotion loopholes, or low-risk wagering strategies designed to circumvent wagering requirements
Money laundering — depositing funds with no genuine intent to gamble, or using the casino to launder funds of illegal origin
Providing false identity information, impersonating another person, or using fraudulent payment methods
Colluding with other players in poker or live casino games to gain a shared unfair advantage
Initiating fraudulent chargebacks on deposits while retaining wagered or withdrawn funds
We actively monitor for all of the above using automated detection systems and human review. Suspicious activity may be reported to financial intelligence units and law enforcement agencies as required by our AML compliance obligations.
Account Suspension & Closure
We reserve the right to suspend or close any account at any time, with or without prior notice. In all cases where an account is closed due to a breach of these Terms, any bonus funds and associated winnings will be forfeited. Cash balances that are legitimately owed will be returned to the player.
You may close your account at any time by contacting our support team. Any pending withdrawals at the time of closure will be processed normally. Active bonuses will be forfeited upon voluntary closure.
Responsible Gambling
Leon Casino NZ is committed to promoting responsible gambling. We provide a suite of tools to help players manage their gambling activity. These tools are available free of charge, 24/7, under Account → Responsible Gambling.
Self-exclusion is irrevocable for the duration set. We will not accept any communication requesting reinstatement during an active exclusion period.
For free and confidential support, NZ players can contact the Gambling Helpline on 0800 654 655 (24/7) or visit gamblinghelponline.org.nz.
Intellectual Property
All content on the Leon Casino NZ website — including but not limited to text, graphics, logos, game interfaces, software, data, and design elements — is the property of Leon Casino NZ or its licensed suppliers and is protected by applicable intellectual property laws.
You are granted a limited, non-exclusive, non-transferable licence to access and use our services for personal, non-commercial purposes. This licence does not permit you to: copy, reproduce, or redistribute any content; reverse engineer any software; or create derivative works based on our platform or games.
Game content, including graphics and mechanics, is owned by the respective software providers (Pragmatic Play, NetEnt, Play’n GO, etc.) and is licenced to us for use on the platform. Any unauthorised use of third-party game content is subject to those providers’ own intellectual property terms.
Limitation of Liability
To the maximum extent permitted by New Zealand law, Leon Casino NZ shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services, including but not limited to: loss of funds due to technical errors beyond our control; losses arising from reliance on information provided on the website; interruptions to service due to maintenance, system failure, or third-party provider outages.
Our total liability to you in connection with any claim arising from these Terms or your use of our services shall not exceed the amount of your account balance at the time the claim arises, or NZ$500, whichever is lower — except where such limitation is prohibited by law.
Nothing in these Terms limits our liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be excluded by law under the Consumer Guarantees Act 1993 (New Zealand).
Governing Law & Disputes
These Terms & Conditions are governed by and construed in accordance with the laws of New Zealand. Any dispute arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the New Zealand courts, unless otherwise required by applicable law.
All disputes should first be raised directly with our customer support team via live chat or email at [email protected]. We aim to resolve all complaints within 5 business days.
If your complaint is not resolved to your satisfaction within 14 days, you may submit a formal complaint in writing to our compliance team. We will provide a final written response within 28 days.
If you remain unsatisfied after our formal response, you may refer your complaint to the relevant gaming authority or the New Zealand Disputes Tribunal for independent resolution.
By using our services, you agree that any dispute resolution will be conducted in English. You waive the right to participate in class-action lawsuits against Leon Casino NZ to the extent permitted under New Zealand law.
By creating your account, you confirm you have read and accept these Terms & Conditions in full. Questions? Our support team is available 24/7.
18+ · NZ Players Only · Gamble Responsibly
Gambling Helpline: 0800 654 655 · gamblinghelponline.org.nz